Privacy Policy

Carmel Drug Store Privacy Policy

At Carmel Drug Store we value your trust and are committed to protecting your privacy. This policy explains how we handle your personal information across our website, mobile app, and in-store services.

Information We Collect
Personal Information

We may collect personal details when you use our services, such as:

  • Contact details like name, email, phone, and mailing address.
  • Account information such as login credentials for online services.
  • Payment details including billing information and purchase history.
  • Health information including prescriptions, insurance, and medication history.
Non-Personal Information

We may also collect data about how you interact with our services, including:

  • Usage data such as browser type, device, IP address, and access times.
  • Device information like model, operating system, and network details.
  • Location data if you choose to share it with our mobile app.
How We Use Your Information

We use collected information to provide and improve our services, including:

  • Filling prescriptions and supporting safe medication use.
  • Processing payments and managing house charge accounts.
  • Providing delivery and curbside pickup services.
  • Answering questions and offering counseling.
  • Improving our website, app, and in-store services.
  • Sharing updates, reminders, and promotional information with your consent.
How We Share Your Information

We may share your information in limited ways:

  • With service providers who perform tasks on our behalf.
  • As required by law, regulation, or to protect health and safety.
  • During a business transfer, such as a merger or acquisition.
  • With your consent or at your request.
Data Security

We use administrative, technical, and physical safeguards to protect your information. While we take these steps seriously, no system can be guaranteed to be 100% secure.

Your Rights and Choices

You have rights regarding your information, including:

  • Accessing or updating your personal details.
  • Requesting a copy of your data in a portable format.
  • Requesting deletion of your information when legally allowed.
  • Opting out of promotional communications.
Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will remove it promptly.

Changes to This Privacy Policy

We may update this policy from time to time. If significant changes are made, we will post a notice on our website or app. Please review it regularly to stay informed.

Contact Us

If you have questions about this Privacy Policy, please contact us at: Carmel Drug Store 3NW Ocean Ave, Carmel-by-the-Sea, CA 93921 Phone: (831) 624-3819 Email: carmeldrugstore@gmail.com

Chat with Us

Our staff is here to help during business hours

831-624-3819831-626-3819carmeldrugstore@gmail.com

What Our Customers Say

Real words from neighbors and visitors who trust our team every day.