As required by the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA), Carmel Drug Store provides this Notice of Privacy Practices. This notice describes our responsibilities for protecting your protected health information (PHI) and explains your rights. PHI includes information that can identify you and relates to your health and care. We are committed to protecting your PHI. For uses or disclosures not described in this notice, we will obtain your written authorization, which you may revoke at any time. We may update this notice, and the latest version will always be posted in our store and available upon request. HOW WE MAY USE AND DISCLOSE YOUR PHI • Treatment: To fill prescriptions, provide counseling, and coordinate your care. • Payment: To bill your insurance or other responsible parties. • Health Care Operations: For staff training, quality checks, and internal operations. ADDITIONAL USES AND DISCLOSURES WITHOUT AUTHORIZATION • As Required by Law • Public Health Activities • Reporting Abuse or Neglect • Health Oversight Reviews • Judicial and Administrative Proceedings • Law Enforcement Requests • Deceased Individual Disclosures • Organ, Eye, or Tissue Donation • Research with required approvals • To Prevent a Serious Threat to Safety • Specialized Government Functions • Workers' Compensation • Disaster Relief • Business Associates OTHER CONTACTS We may contact you with refill reminders, treatment options, or information about health-related services. You may opt out of fundraising communications. ALL OTHER USES AND DISCLOSURES Any other use or disclosure of PHI will require your written authorization. You may revoke authorization in writing at any time. YOUR RIGHTS REGARDING HEALTH INFORMATION • Request limits on certain uses and disclosures (we may not be required to agree). • Ask for confidential communications in another way or place. • Review and request a copy of your PHI (reasonable fees may apply). • Ask for an amendment if you believe information is inaccurate. • Request a record of certain disclosures. • Receive a paper copy of this notice at any time. REVISIONS TO THIS NOTICE We may change this notice and the new version will apply to all PHI we maintain. Updated notices will be available in our pharmacy and on our website. COMPLAINTS If you believe your privacy rights have been violated, you may file a complaint with Carmel Drug Store or with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.